Swiss Knowledge Management Forum

Jump Start Story

Dr. Elisabeth Vogel, wissenswert GmbH

Input 1

Prof. Dr. Andrea Back, University of St. Gallen (HSG), Institute of Information Management

Input 2

Christian Hirsig, CEO, Atizo, Open Innovation GmbH

Case Studies

For the book we have compiled more than twenty European and international case studies. Selected authors of the case studies will attend the event and share their learnings and insights.

Discussions among participants and the authors will ensure a valuable two-way learning experience.

Language

Input by authors and documents will be in English. KnowledgeCafe sessions may be English and/or German, pending participants’ mix.

Agenda

08:30 Sign in & Coffee & Networking

09:00 Wellcome

09:15 Jump – Start - Story

09:45 Web-based Open Innovation – What’s your Strategy for Creating

Knowledge, Products, and Services with Online Communities?

10:30 Coffee & Networking

11:00 How Wiki’s, Blog’s & Co. help to drive Service Innovation @ Atizo

11:45 Knowledge Cafe briefing & subscription

12:15 Buffet Lunch & Networking

13:15 Knowledge Cafe on Service Innovation* (part 1)

15:15 Coffee & Networking

15:45 Knowledge Cafe on Service Innovation* (part 2)

17:45 Refreshments

18:00 Open Table - Conclusions / Statements / Issues

18:30 Apéro

20:00 Farwell & Good Bye

* 30’ min slices

 

4. SWISS KM Tool Day 2009

There will be at least eight Knowledge Cafes in total!