Upcoming Events

Some views can change your perspective. What form do thoughts take? Can they be visualized?

Zurich | Date: Wednesday 30.09.2026 | 18:00 - 20:00
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After Work Catch-up

Basel | Date: Thursday 15.10.2026 | 5 PM - 6:30 PM
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Spiritual Knowledge Management: Rethinking Knowledge, Resonance and Transformation

SKMF Online | Date: Wednesday 02.12.2026 | 6:00 pm - 8:00 pm
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Past Events

Partner Events | 18.09.2026

SAQ Central Switzerland with SKMF: Quality Management and Knowledge Management in Practice—Two Sides of the Same Coin?

 SAQ SKMF Partner Event (in German)

SKMF is organizing this event in collaboration with the Swiss Association for Quality (SAQ) Central Switzerland.

Both disciplines share a common goal: the sustainable performance of organizations. But how can we not only document knowledge but also effectively integrate it into processes, decisions, and daily workflows?

What changes are necessary to ensure that knowledge is available where it’s needed? And how can we inspire leaders to embrace the benefits of knowledge management?

Knowledge management is often viewed through rose-colored glasses. People imagine that a magic fairy in the form of a tool will do the work for them. At this event, we’ll explore both best practices and gaps in knowledge management through three concrete case studies.

We’ll examine the perspective of large companies as well as the unique challenges and opportunities faced by small and medium-sized enterprises (SMEs), where knowledge is often closely tied to individual employees. We’ll come to understand knowledge management as an essential prerequisite for effective quality management.

Look forward to concrete practical examples and real-world experiences from everyday business life. In discussion sessions, we’ll delve deeper into the case studies and apply them to our own organizations. You’ll return with a fresh perspective on your processes. 

Because one thing is becoming increasingly clear: Excellent processes alone aren’t enough—it’s the right knowledge that makes them effective.

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SKMF Online | 16.06.2026

Lean Information: Building information quality cultures in AI-driven organizations

Quality information is essential for successful Knowledge Management (KM). Organizations invest significantly in managing their information but much less in optimizing the information itself – despite its intrinsic value for improving results.

Welcome to Lean Information! With roots in lean manufacturing and information science, information is “lean” when it is free of waste for its audience. Wasteful information costs time and money, and poses risk.

Join this session to learn how optimizing information from a waste vs. lean perspective offers advantages such as useful metrics, engaged managers, and motivated employees.

Through two customer case studies, you will see how Lean was used to improve information and data. See how this approach can support new employee competencies that build information quality cultures and improve AI data readiness.

After this session you will be able to:

• Understand lean information principles

• Recognize how they could be used in your KM work

• Apply a key process step to help build your information quality culture

 

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Bern | 10.06.2026

SKMF General Assembly and Focus discussion about: How AI is Changing the Role of KM

Wednesday, 10.06.2026 - General Assembly (GA) for members only at 5:30 pm - Focus Discussion at 6:30 pm  

The link to GA documents can be found in the member area after login.

You are warmly invited to participate at our special Focus Discussion after the annual SKMF General Assembly. 

Program

18:30 Focus Discussion – AI and KM: How Artificial Intelligence Is Changing the Role of Knowledge Management

Many organizations are deploying AI tools, yet adoption and real business value often remain limited. At the same time, AI is exposing long-known information and knowledge management (KM) challenges such as fragmented knowledge, outdated content, unclear ownership and missing governance.

In this interactive focus discussion, we will explore how AI may reshape the role of KM: from content management toward knowledge flow, governance, trust, organizational learning and change enablement. Together, we will discuss what “AI-ready knowledge” could mean and which KM capabilities may become most important in the coming years.

The session is designed as an open peer exchange for KM professionals and will focus on practical experiences, questions, opportunities and concerns rather than technical deep dives or vendor solutions. The discussion will be held in English.

We look forward to seeing you on 10 June. Let’s share our knowledge in person. 

After login SKMF members can download the documentation of this discussion.

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