Upcoming Events

Basel

Wednesday | 09.09.2026 | 5 PM - 6:30 PM

After Work Catch-up

Swiss KM Forum after work catch-up. We meet once a month next to the Basel train station.

Join us for an informal talk about KM and everything else.

Drinks from Tibits

Location

Tibits at the Basel SBB station - Gundeli side

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Partner Events

Friday | 18.09.2026 | 14:15 - 17:00

SAQ Central Switzerland with SKMF: Quality Management and Knowledge Management in Practice—Two Sides of the Same Coin?

 SAQ SKMF Partner Event (in German)

SKMF is organizing this event in collaboration with the Swiss Association for Quality (SAQ) Central Switzerland.

Both disciplines share a common goal: the sustainable performance of organizations. But how can we not only document knowledge but also effectively integrate it into processes, decisions, and daily workflows?

What changes are necessary to ensure that knowledge is available where it’s needed? And how can we inspire leaders to embrace the benefits of knowledge management?

Knowledge management is often viewed through rose-colored glasses. People imagine that a magic fairy in the form of a tool will do the work for them. At this event, we’ll explore both best practices and gaps in knowledge management through three concrete case studies.

We’ll examine the perspective of large companies as well as the unique challenges and opportunities faced by small and medium-sized enterprises (SMEs), where knowledge is often closely tied to individual employees. We’ll come to understand knowledge management as an essential prerequisite for effective quality management.

Look forward to concrete practical examples and real-world experiences from everyday business life. In discussion sessions, we’ll delve deeper into the case studies and apply them to our own organizations. You’ll return with a fresh perspective on your processes. 

Because one thing is becoming increasingly clear: Excellent processes alone aren’t enough—it’s the right knowledge that makes them effective.

starting at 16:30

Location

Siemens Smart Infrastructure
Theilerstrasse 1a
CH-6300 Zug

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SKMF Online

Wednesday | 02.12.2026 | 6:00 pm - 8:00 pm

Spiritual Knowledge Management: Rethinking Knowledge, Resonance and Transformation

In times of increasing complexity, acceleration and technological disruption, knowledge is more accessible than ever. Yet organizations often struggle to transform knowledge into wisdom, orientation and meaningful action. Spiritual Knowledge Management addresses this gap by expanding the focus of Knowledge Management beyond information, tools and transfer toward purpose, resonance, transformation and human flourishing.

One focus of this roundtable will be the notion of resonance. Drawing on Hartmut Rosa’s understanding of resonance as a responsive relationship with the world, Spiritual Knowledge Management asks how knowledge processes can become more than the exchange of information. How can they create spaces in which people, ideas, experiences and possible futures genuinely speak to us, call forth a response and transform the way we think, act and collaborate?

The roundtable introduces Spiritual Knowledge Management as an emerging field of research and practice. It explores how knowledge processes can support individuals, teams and organizations in moving toward their “future best version” and how concepts such as resonance, caring, practical wisdom, Ba and Ma can enrich contemporary Knowledge Management. After an introductory impulse, participants will engage in breakout discussions to reflect on the relevance, challenges and possible applications of Spiritual Knowledge Management in organizational contexts.

Location

Online via Zoom

 

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Past Events

SKMF Online | 16.06.2026

Lean Information: Building information quality cultures in AI-driven organizations

Quality information is essential for successful Knowledge Management (KM). Organizations invest significantly in managing their information but much less in optimizing the information itself – despite its intrinsic value for improving results.

Welcome to Lean Information! With roots in lean manufacturing and information science, information is “lean” when it is free of waste for its audience. Wasteful information costs time and money, and poses risk.

Join this session to learn how optimizing information from a waste vs. lean perspective offers advantages such as useful metrics, engaged managers, and motivated employees.

Through two customer case studies, you will see how Lean was used to improve information and data. See how this approach can support new employee competencies that build information quality cultures and improve AI data readiness.

After this session you will be able to:

• Understand lean information principles

• Recognize how they could be used in your KM work

• Apply a key process step to help build your information quality culture

 

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Bern | 10.06.2026

SKMF General Assembly and Focus discussion about: How AI is Changing the Role of KM

Wednesday, 10.06.2026 - General Assembly (GA) for members only at 5:30 pm - Focus Discussion at 6:30 pm  

The link to GA documents can be found in the member area after login.

You are warmly invited to participate at our special Focus Discussion after the annual SKMF General Assembly. 

Program

18:30 Focus Discussion – AI and KM: How Artificial Intelligence Is Changing the Role of Knowledge Management

Many organizations are deploying AI tools, yet adoption and real business value often remain limited. At the same time, AI is exposing long-known information and knowledge management (KM) challenges such as fragmented knowledge, outdated content, unclear ownership and missing governance.

In this interactive focus discussion, we will explore how AI may reshape the role of KM: from content management toward knowledge flow, governance, trust, organizational learning and change enablement. Together, we will discuss what “AI-ready knowledge” could mean and which KM capabilities may become most important in the coming years.

The session is designed as an open peer exchange for KM professionals and will focus on practical experiences, questions, opportunities and concerns rather than technical deep dives or vendor solutions. The discussion will be held in English.

We look forward to seeing you on 10 June. Let’s share our knowledge in person. 

After login SKMF members can download the documentation of this discussion.

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Geneva | 24.04.2026

From Information Chaos to Curated Knowledge : Accelerating Impact via AI-assisted KM

For decades, a substantial part of KM has focused on capturing and organizing what we already know. The advent of sophisticated AI compels us to ask a more powerful question: How can our knowledge assets be used to anticipate what we need to know next and to mitigate the disruption of the unknown unknowns?

This round table moves beyond the operational efficiencies of AI in KM. It reframes the discipline as a core strategic intelligence function capable of generating foresight and driving competitive advantage. Drawing inspiration from the cognitive architecture pioneered by the GGKP, we will explore how to build a proactive knowledge ecosystem—one that doesn't just answer queries, but surfaces opportunities, identifies risks, and contextualizes emerging trends.

This is not a technical showcase. It is a strategic dialogue for leaders, culminating in a hands-on "Cognitive Lab" where participants will use AI as a cognitive partner to synthesize conflicting information and derive strategic insights. The goal is to equip attendees with a robust framework for evolving their KM function from a passive repository into the proactive, intelligent engine of their organization.

This event will be in English

 

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