SKMF Swiss Knowledge Management Forum

Upcoming Events

Geneva

Friday | 24.04.2026 | 17:30 - 19:30

From Information Chaos to Curated Knowledge : Accelerating Impact via AI-assisted KM

For decades, a substantial part of KM has focused on capturing and organizing what we already know. The advent of sophisticated AI compels us to ask a more powerful question: How can our knowledge assets be used to anticipate what we need to know next and to mitigate the disruption of the unknown unknowns?

This round table moves beyond the operational efficiencies of AI in KM. It reframes the discipline as a core strategic intelligence function capable of generating foresight and driving competitive advantage. Drawing inspiration from the cognitive architecture pioneered by the GGKP, we will explore how to build a proactive knowledge ecosystem—one that doesn't just answer queries, but surfaces opportunities, identifies risks, and contextualizes emerging trends.

This is not a technical showcase. It is a strategic dialogue for leaders, culminating in a hands-on "Cognitive Lab" where participants will use AI as a cognitive partner to synthesize conflicting information and derive strategic insights. The goal is to equip attendees with a robust framework for evolving their KM function from a passive repository into the proactive, intelligent engine of their organization.

This event will be in English

Refreshments will be served as of 17:00

Location

Foound, Rue Jean-Dassier 7, Geneva

SKMF Online

Tuesday | 16.06.2026 | 16:00h (UTC+2) - 17:30

Lean Information: Building information quality cultures in AI-driven organizations

Quality information is essential for successful Knowledge Management (KM). Organizations invest significantly in managing their information but much less in optimizing the information itself – despite its intrinsic value for improving results.

Welcome to Lean Information! With roots in lean manufacturing and information science, information is “lean” when it is free of waste for its audience. Wasteful information costs time and money, and poses risk.

Join this session to learn how optimizing information from a waste vs. lean perspective offers advantages such as useful metrics, engaged managers, and motivated employees.

Through two customer case studies, you will see how Lean was used to improve information and data. See how this approach can support new employee competencies that build information quality cultures and improve AI data readiness.

After this session you will be able to:

Understand lean information principles
Recognize how they could be used in your KM work
Apply a key process step to help build your information quality culture

Location

Zoom: The link will be mailed to registered participants on 15 June.

Zurich | 19.03.2026

KM Storytelling Canvas – when a lack of knowledge results in business failure

In short: The KM Storytelling Canvas is a new tool for showing executives the value of KM projects. It does this by visualizing the relationship between a business problem and a lack of knowledge. The advantage is that it provides a solid factual basis for a story that will convince executives.

Join this SKMF Roundtable and use the KM Storytelling Canvas to solve a real-world business case:

Case description
Research and development of a medical product critical to saving lives failed technically and financially. We look at the causes from a KM perspective and how failure could have been avoided. You will then be able to apply what you have learned to your own KM work.

The KM Storytelling Canvas is a new tool to clarify the direct connection of how knowledge management can impact important organizational targets like productivity, financial performance or efficient collaboration.

This is achieved by visualizing the relationship between the business problem and the lack of knowledge, and vice versa. This interrelationship is constructed on the basis of known real events within the organization.

Its benefits are first a sound fact base for a story that convinces executives to seriously consider knowledge management as a strategic and operational function and second a way to strengthen the position of knowledge managers.

Join this roundtable as we participate in the discussion between the Senior Account Manager and the Head of Knowledge Management.

How did these problems originate from a knowledge deficit perspective?
How does the KM Storytelling Canvas help solve this dangerous situation?

Bern | 27.01.2026

"Thoughts on Knowledge Management" Discussion

This Roundtable is based on the bi-weekly published "Thoughts on Knowledge Management", which can be found on LinkedIn and here. We will randomly select appropriate statements from the following areas:

Knowledge Management (KM)
Definition of Knowledge
Learning and Collaboration
Change

For each selected "Thought" we will discuss various questions, e.g.: What is my opinion on this? What does this mean for my work? How can I make use of this "Thought"? What can I learn from it? Other questions that arise are also welcome.

This Roundtable is therefore 100% interactive and requires everyone to participate. It aims to provide all attendees (including the facilitator himself) with new insight. Depending on the audience, the discussions will be in German or English.

The discussions will help you see Knowledge Management and related disciplines from a different perspective and discover new aspects. Furthermore, you'll realize how some Knowledge Management principles apply not only to the professional context, but also to the everyday life.

SKMF Online | 21.10.2025

KM Storytelling Canvas for Executive Buy-in

This roundtable introduces you to a tool for aligning Knowledge Management (KM) with your organisation's business strategy. Use the KM Storytelling Canvas as a practical approach to connect KM actions with the strategic and individual objectives of your executives, thus securing their buy-in.

Storytelling is a powerful method to introduce ideas. KM must demonstrate clear and measurable business value. This can be, for example, improving competitiveness, profitability, and sustainability. KM must align with these goals.

Learn how you can make them an important promoter of your KM programme.

After this roundtable you will:

Understand what the KM Storytelling Canvas is and how best to use it
Be able to apply guidelines to help you optimize your KM story
Persuade management about the value of KM in your organization

Join us for this exciting roundtable. The discussion will be held in English.

Roundtables

The round table is a semi-structured discussion designed to informally gather people who share an interest in Knowledge Management, IT and life in organizations.

The languages of the roundtables are German, French or English depending on the location

Call for SKMF Roundtable Contributions

Would you like to initiate a SKMF Roundtable discussion?

SKMF members are a unique group in Switzerland. We come from a large variety of industries and meet via an inspiring program of Roundtable discussions on leading KM topics.

As a SKMF Member Benefit, you are invited to contribute to the SKMF Roundtable program:

Receive useful feedback on your work
Build your professional network
Learn how different industries solve similar challenges
Share your knowledge
Enrich the SKMF Roundtable program

You only need to focus on your content. SKMF will take care of everything else. Simply send us your Roundtable discussion topic in a few sentences and we will get back to you: p.kraus@skmf.net.