SKMF Swiss Knowledge Management Forum

Wednesday | 13.03.2024 |

Topic

Case Study: Scheduling Efficiency for the Marzilibad Team

Good information is a foundation for Knowledge Management. How often does poor information cause confusion, delay, and error?

Objectives, in this Roundtable you will:

• Identify wasteful information
• Negotiate for lean information
• Measure the results

Information is data in context. See how eliminating waste from data and information improved efficiency in the City of Bern’s Marzilibad team. Marzilibad is the largest outdoor water sport facility in Switzerland. What was the minimum information needed for complete action? How were team members empowered?

What can the lessons learned mean for your Knowledge Management?

 

Speaker: Ron Hyams, SKMF Board Member has been focusing on the topic of information quality and business success for many years.

Ron’s industry experience includes re/insurance, pharma, and media. His functional experience includes information management, governance, and quality. He holds an Executive MBA from the University of St. Gallen. His scientific paper, Information Quality in Complex Sales, was published by the International Conference on Information Quality, MIT.

Facilitator

Ron Hyams, SKMF and board members


Note


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