SKMF Swiss Knowledge Management Forum

Zurich

Past Events

19.03.2026 | KM Storytelling Canvas – when a lack of knowledge results in business failure

In short: The KM Storytelling Canvas is a new tool for showing executives the value of KM projects. It does this by visualizing the relationship between a business problem and a lack of knowledge. The advantage is that it provides a solid factual basis for a story that will convince executives.

Join this SKMF Roundtable and use the KM Storytelling Canvas to solve a real-world business case:

Case description
Research and development of a medical product critical to saving lives failed technically and financially. We look at the causes from a KM perspective and how failure could have been avoided. You will then be able to apply what you have learned to your own KM work.

The KM Storytelling Canvas is a new tool to clarify the direct connection of how knowledge management can impact important organizational targets like productivity, financial performance or efficient collaboration.

This is achieved by visualizing the relationship between the business problem and the lack of knowledge, and vice versa. This interrelationship is constructed on the basis of known real events within the organization.

Its benefits are first a sound fact base for a story that convinces executives to seriously consider knowledge management as a strategic and operational function and second a way to strengthen the position of knowledge managers.

Join this roundtable as we participate in the discussion between the Senior Account Manager and the Head of Knowledge Management.

How did these problems originate from a knowledge deficit perspective?
How does the KM Storytelling Canvas help solve this dangerous situation?

Facilitator

Peter Jacsman, Pavel Kraus

15.04.2025 | City of Zurich: KM Obligation to KM Passion

The city of Zurich's KM community is made up of various departments of the city government. From buses and trams to water and nature conservation.

Although the importance of knowledge and information management is increasingly recognised, it is often not embedded in daily work.

Responding to colleagues' input, structuring discussions, visualising solutions, designing meetings are just a few examples of KM practices. Why is it so difficult to make them part of daily work?

Join us to discuss possible solutions based on the input of round table leaders and participants.

Facilitator

Peter Jacsman & Pavel Kraus (SKMF)

14.05.2024 | On your way to learning teams and a learning organisation yet?

Join us at the next SKMF roundtable on the opportunities of creating learning organizations and teams.

How to retain knowledge and evolve? Recognize what is already in place in your team that could be leveraged.

Facilitator

Pavel Kraus & Peter Jacsman (SKMF)