SAQ SKMF Partner Event (in German)
SKMF is organizing this event in collaboration with the Swiss Association for Quality (SAQ) Central Switzerland.
Both disciplines share a common goal: the sustainable performance of organizations. But how can we not only document knowledge but also effectively integrate it into processes, decisions, and daily workflows?
What changes are necessary to ensure that knowledge is available where it’s needed? And how can we inspire leaders to embrace the benefits of knowledge management?
Knowledge management is often viewed through rose-colored glasses. People imagine that a magic fairy in the form of a tool will do the work for them. At this event, we’ll explore both best practices and gaps in knowledge management through three concrete case studies.
We’ll examine the perspective of large companies as well as the unique challenges and opportunities faced by small and medium-sized enterprises (SMEs), where knowledge is often closely tied to individual employees. We’ll come to understand knowledge management as an essential prerequisite for effective quality management.
Look forward to concrete practical examples and real-world experiences from everyday business life. In discussion sessions, we’ll delve deeper into the case studies and apply them to our own organizations. You’ll return with a fresh perspective on your processes.
Because one thing is becoming increasingly clear: Excellent processes alone aren’t enough—it’s the right knowledge that makes them effective.
Program:
2:15 p.m. Welcome
2:20 p.m. Part I
Theory and Practice: Information, Knowledge Management and Practical Examples
3:15 p.m. Coffee Break
3:30 p.m. Part II
Implementation: Discussion Groups with Questions and Examples from Participants’ Own Work Environments
4:30 p.m. Networking and Refreshments
Facilitator
Pavel Kraus (SKMF), Patrick Lüscher (SAQ Zentralschweiz, Siemens)
starting at 16:30
Location
Siemens Smart Infrastructure
Theilerstrasse 1a
CH-6300 Zug
Registration
Please register by 15 September 2026 at the latest.
Free for SKMF members—please email p.kraus@skmf.net. Please indicate whether you will be attending in person or online.
All others may register via the SAQ website for CHF 80.-
Note
Photographs will be taken at the event. By registering, you consent to the publication of any recognisable photos. If you do not object when registering, SAQ will use your data to generate a list of participants, which will be made available to all participants of the event.
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