Past Events

16.06.2026 | Lean Information: Building information quality cultures in AI-driven organizations

Quality information is essential for successful Knowledge Management (KM). Organizations invest significantly in managing their information but much less in optimizing the information itself – despite its intrinsic value for improving results.

Welcome to Lean Information! With roots in lean manufacturing and information science, information is “lean” when it is free of waste for its audience. Wasteful information costs time and money, and poses risk.

Join this session to learn how optimizing information from a waste vs. lean perspective offers advantages such as useful metrics, engaged managers, and motivated employees.

Through two customer case studies, you will see how Lean was used to improve information and data. See how this approach can support new employee competencies that build information quality cultures and improve AI data readiness.

After this session you will be able to:

• Understand lean information principles

• Recognize how they could be used in your KM work

• Apply a key process step to help build your information quality culture

Facilitator

Ron Hyams, SKMF

21.10.2025 | KM Storytelling Canvas for Executive Buy-in

This roundtable introduces you to a tool for aligning Knowledge Management (KM) with your organisation's business strategy. Use the KM Storytelling Canvas as a practical approach to connect KM actions with the strategic and individual objectives of your executives, thus securing their buy-in.

Storytelling is a powerful method to introduce ideas. KM must demonstrate clear and measurable business value. This can be, for example, improving competitiveness, profitability, and sustainability. KM must align with these goals.

Learn how you can make them an important promoter of your KM programme.

After this roundtable you will:

• Understand what the KM Storytelling Canvas is and how best to use it
• Be able to apply guidelines to help you optimize your KM story
• Persuade management about the value of KM in your organization

Join us for this exciting roundtable. The discussion will be held in English.

Facilitator

Dr. Pavel Kraus and Dr. Manfred Bornemann

04.06.2025 | Engaging AI to Leverage Your Tacit Knowledge

Every time you prompt your Generative Artificial Intelligence (GenAI) tool online, it is updating its profile about you. 

What does it mean to be profiled by AI as an individual or as an organization? Imagine the social, economic, and political profiling differences among people. For example, a pharma scientist versus an environmental activist. As a society, we are just beginning to understand the implications of these biases.

At this roundtable, we will discuss how GenAI captures and structures tacit knowledge from individuals and organizations during prompting.

The speaker, Manfred Bornemann, is the former president of German Society for Knowledge Management (GfWM) and an expert on AI promoting. Manfred will begin with a brief overview of leading GenAI platforms and how they mine user prompting data. He will then explore the impact of GenAI on leadership and tacit knowledge. 

Key takeaways:

• Impact of prompting on our GenAI outcomes and knowledge work
• Leveraging bias in the use of AI
• Improving the value of our GenAI outcomes

A use case will invite you to challenge these ideas and share your experiences. The roundtable will be held in English.

Facilitator

Dr. Manfred Bornemann and Pavel Kraus